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Accessibility Statement

Royal Bank is committed to facilitating the accessibility of each of our products and services to all customers, including those with disabilities. The following information is provided for those who may require special assistance to access Royal Bank products and services.

By Phone
Call 888.958.8163 to reach our 24-hour On Call automated telephone service to manage your accounts from a touch tone telephone.

Royal Bank is working diligently to comply with all legal requirements while taking into consideration the best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) 2.0 and Section 508 of the U.S. Rehabilitation Act. We are working to review the site and will continue to test and make improvements to accessibility.

TIP: To enlarge the size of the text on your screen, press and hold down the Control Key (use the Command Key on a Mac) while pressing the plus (+) symbol. To reduce the size of the text, press and hold down the Control Key (use the Command key on a Mac) while pressing the minus (-) symbol.

Each Royal Bank-owned ATM has braille controls and a headphone jack to provide spoken instructions to help guide you through a transaction.

By Mail
Send correspondence to Royal Bank, 202 Main Street, PO Box 10, Elroy, WI 53929. Include your name, return address and telephone number.


Please be aware that our efforts are ongoing. If you have specific questions about the accessibility of our services, please contact us at operations@royalbank-usa.com. If you do experience an accessibility issue, please know that we are committed to working with you to make a reasonable accommodation in making our services available through a communication method that is accessible to you.

If you have any questions about our products or services, you can contact us by email at operations@royalbank-usa.com (please do not send confidential or sensitive information) or by telephone at 800.873.1406.