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Online Safety Tips

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How can you protect yourself from online fraud and identity theft?

1. Immediately delete any emails that request your personal information. Royal Bank will never ask you for sensitive account information via email, such as your Social Security number, account numbers, personal ID, PIN or passwords.

2. Change your account passwords regularly. Use passwords that are difficult to guess and, if you write them down, store them in a secure place other than your wallet. We strongly suggest that you do not share your personal ID, password, PIN or account number.

3. Protect your home computer by running anti-virus software to guard against virus attacks. Install a personal firewall to prevent unauthorized access to your home computer, especially if you connect to the Internet via cable or DSL modem.

4. If you suspect that a website is not what it claims to be, leave it immediately. Do not follow any of the instructions it presents.

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