On Call
On Call is a free and secure service for customers who want to access real-time bank records anytime, anywhere using your phone. Even if you have no interest in technology, you can take advantage of this convenient banking service.
- Touch-tone, text-to-speech and speech recognition access
- Request to receive account summary to the email address on file
- Report a lost or stolen debit card
- Request a new debit card
Access the features you've come to expect:
- Monitor and manage all of your Royal Bank accounts
- Access and review account balances and transactions
- Stop payments
- Transfer funds or make a loan payment
- Reorder checks
What you need:
- A telephone
- A 4-10 digit On Call Personal Identification Number (PIN)
- On Call will prompt you to create one if you haven't before
- Your bank account number(s)
- The last four digits of your social security number
